HoA – Appointment Cancellation & Rescheduling Policy

Our resource persons reserve dedicated time for each consultation. An advance booking fee of BDT 500 per session is required to secure your slot. If you need to make changes, our policy is as follows:

More than 72 hours’ notice: Full refund of the BDT 500 booking fee or rescheduling the appointment.

24 to 72 hours’ notice: Eligible for one complimentary reschedule. Cancellations of any appointment made within this window then the booking fee are non-refundable.

Under 24 hours’ notice & No-shows: The booking fee is strictly non-refundable and cannot be applied toward a reschedule. A new BDT 500 fee is required to book another slot.